We do not expect problems with our sales and account management processes but you may not always be entirely satisfied and, in these instances, we will take your issue or complaint very seriously. We will do all we can to resolve your issue or complaint as soon as we can and in order to help us do so please always contact us first.

To contact Jellyfish Energy you may.

Email us: [email protected]

Call us: 0345 222 3030

Write to us: Complaints Dept, Jellyfish Energy, Baird House, Scotswood Rd, Newcastle, Tyne and Wear, NE4 7DF

Our office hours are between 9am and 6pm Monday to Friday. You can e-mail or write to us at any time.