Once you’re on the Jellyfish Energy website, you'll see a sign in button in the top right corner.

When you click this button you will be directed to the sign in page for your account.

After entering your email address, a prompt will display on the screen instructing you to check your emails.

In your emails, you shall see the following email.

When you click the sign in button, you will be directed to your Jellyfish Energy account. Just so you know, the magic link expires after 30 minutes.

If you’re having trouble accessing your account, please get in touch with our customer services team on 0345 222 3030, drop us an e-mail to [email protected] or speak to us via live chat.