If you fall into debt following a monthly direct debit or have noticed your bills are significantly higher than expected, you can make additional payments instantly through the Jellyfish mobile or web app by using Apple Pay, Google Pay, or through scanning your credit or debit card.

To conveniently top up your account, just click on 'Add Funds' and choose the desired amount you wish to add. Then, simply provide your bank information and click the 'Add' button.

If you’d prefer to do this over the phone, call our team on 0345 222 3030 or call our automated payment line on 0191 917 4520 to top up your account.