You can see your account number on your bill or any correspondence sent out by Jellyfish. As soon as you log into your mobile or web app your account number will also be displayed at the top or under your account information.

If you have multiple properties, your properties and their individual account numbers will all be displayed through a drop down menu at the top of the screen on whichever device you’re using.

If you have any problems, please contact our customer service specialists directly on 0345 222 3030 or through our live chat. Once you pass security, we’ll be able to give you your account number.