Unexpectedly high energy bills can be a source of stress, but there are common reasons behind them and actionable steps you can take to avoid such surprises. Below, we explain the primary causes and provide tips to ensure your bills are accurate going forward.

One common reason for a higher-than-usual bill is the use of estimated meter readings in prior bills. When an energy provider does not receive an actual meter reading, they estimate your usage based on past consumption patterns. If these estimates are too low, the actual usage goes unaccounted for until an actual meter reading is submitted. When this happens, a 'catch-up bill' is generated to reconcile the difference, leading to a higher bill for that billing period. This is standard practice to ensure the accuracy of your energy billing.

To avoid larger catch-up bills caused by discrepancies between estimated and actual readings, it is important to submit your meter readings regularly. Here are the steps you can take:

Submitting timely and accurate readings ensures your invoice reflects your actual usage, reducing the chance of getting higher bills from underestimations.

If you believe there has been an error in your bill, compare the meter reading listed on your bill with your current meter reading. If they don’t match or you suspect any discrepancy, contact your energy provider for clarification or adjustments.