If you want to change the bank details for your monthly direct debit, please get in touch with our customer support team directly. One of our customer support specialists will guide you through the process and securely update your payment details over the phone.
Give us a call on 0345 222 3030 and we’ll be happy to help.
Please be careful when passing banking information over written communication, this should only be completed over the phone or via our app. Be mindful of payments potentially failing during this time if you are changing your details during your billing period.