If you are struggling to keep up with your energy payments, there are a number of steps to take.
Call us on 0345 222 3030. It is important to be completely transparent about your situation so that our team can help guide you through the next options or set up a payment plan
We may also connect you to our consultants who can help with lowering energy usage
If you’re still struggling to meet payments on your account, we’d advise reaching out to the following organisations:
Citizen’s Advice Consumer Helpline
National Energy Action
Step Change
National Debt Line